Unified access to the Help Center, featuring a knowledge base, ticket system, product documentation, and cloud service status—all in one place for active customers of the DOQSOFT document management platform.
The Support Center brings together all the resources your team needs after go-live: documentation, support tickets, the knowledge base, and status updates—without you having to remember URLs or request access via email.
Hundreds of articles on the day-to-day use of the DOQSOFT stack, troubleshooting the most common issues, step-by-step guides, and short videos organized by feature. Searchable and always up to date with the latest release.
Create tickets, track their status, contact the Support team, and view your account's complete history. Each ticket includes a detailed timeline and end-to-end traceable communication.
Technical manuals, API reference guides, integration guides for common systems (SAP, Oracle, Dynamics, AD, SAML/SCIM), and release notes. For your IT team and certified partners.
Real-time availability status of DOQSOFT cloud services (MPS, Docuo Stratus) by region. History of past incidents with root cause analysis, when applicable.
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