M-Files
for MPS (Managed Print Services)

Optimise and comprehensively manage service order processes in your managed print services company.

M-Files
for MPS (Managed Print Services)

main_image_mps_mfiles

Optimise and comprehensively manage service order processes in your managed print services company.

Do you face these problems?

Do you face these problems?

availability
Lack of availability of installed equipment information
processes
Lack of process and task control
physical_papers
Lots of physical paperwork (installation orders, readings, removal orders, contract, etc).
availability
Lack of availability of installed equipment information
processes
Lack of process and task control
physical_papers
Lots of physical paperwork (installation orders, readings, removal orders, contract, etc).
communication_and_follow-up
Problems with communication and follow-up of service orders, customer requests, etc.
installation_and_services
Lack of evidence of installation or service
information_stub
Poor control over information safeguards
communication_and_follow-up
Problems with communication and follow-up of service orders, customer requests, etc.
installation_and_services
Lack of evidence of installation or service
information_stub
Poor control over information safeguards

We can optimise your managed print processes with M-Files:

We can optimise your managed print processes with M-Files:

1.
Digital service order creation, installation and removal

2.
Digital collaboration between different areas (service, invoicing, support, etc.)

3.
Digital document templates (installation, removal, service, readings, etc.)

4.
Centralised equipment search (series, location, associated documents, responsible persons, etc.)

5.
Review and approval of tasks

6.
Autographic digital signatures from mobile apps for field engineers

7.
Personalised access by user roles

1.
Digital service order creation, installation and removal

2.
Digital collaboration between different areas (service, invoicing, support, etc.)

3.
Digital document templates (installation, removal, service, readings, etc.)

4.
Centralised equipment search (series, location, associated documents, responsible persons, etc.)

5.
Review and approval of tasks

6.
Autographic digital signatures from mobile apps for field engineers

7.
Personalised access by user roles

Main functionalities:

Main functionalities:

automation_rules
Rules for the automation of administrative and service processes
smart_notifications
Smart notifications
information_security
Information security by client or project
accessibility_of_information
Immediate and digital accessibility to information
automation_rules
Rules for the automation of administrative and service processes
smart_notifications
Smart notifications
information_security
Information security by client or project
accessibility_of_information
Immediate and digital accessibility to information
cloud_management
Cloud management
simple
Simple user experience
partnership
Unified collaboration between areas
digital_signatures
Digital signatures
cloud_management
Cloud management
simple
Simple user experience
partnership
Unified collaboration between areas
digital_signatures
Digital signatures

Would you like to get all these document management benefits in your MPS company?

Contact us, we are sure we can help you in a personalised way according to your needs.

Would you like to get all these document management benefits in your MPS company?

Contact us, we are sure we can help you in a personalised way according to your needs.